If you have a concern or complaint please mail your complaint to VCMI’s Complaint Resolution Department:
Customer Service & Complaints Resolution Officer
email@example.com or in writing to
Virtus Capital Management Inc. 100 Arbors Lane, Unit B Woodbridge, On L4L 7G4 Attention: Resolutions Officer
If you remain unsatisfied with our response, you can forward your complaint to the Ombudsman for Banking Services and Investments (OBSI). OBSI is an independent dispute-resolution service that investigates unresolved disputes at no charge to you. OBSI can be reached at 1-888-451-4519 or www.obsi.ca.